Proven Experience Techni-Drives provides our customers with the quality recovery they need to get their businesses back up and running as soon as possible. No Risk Telephone Conversation You will not be charged for your initial telephone consultation. Our Customer Service Representatives will determine the events leading to your data loss, and will advise you of your recovery options. Immediate Diagnostic Evaluation We will contact you immediately to acknowledge our receipt of your media. Our engineers will then diagnose the problems relating to your media and will prepare a comprehensive report for you; complete with a firm estimate of the costs involved in recovering your data. We will fax or e-mail this report to you as soon as it is available and one of our Customer Service Representatives will telephone you shortly after, to discuss these details and determine the next steps. You can expect your comprehensive evaluation report within 4-6 hours from our receipt of your media. Fast, COST EFFECTIVE and Confidential Complete recovery turnaround, including analysis and recovery, is usually 24-48 hours. We have the specialized equipment and expertise needed to recover data lost from mechanical or electrical drive failure. Our Class 100 Clean Room facilities and experienced technicians will ensure the safety and integrity of your drive, allowing us to repair mechanical and electrical problems. We have the specialized in-depth knowledge of software structures to facilitate the recovery of your data and have vast experience assembling the pieces of sector data into usable files.